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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hoyt Byrd

February 10, 2025

5  out of  5
rating by Hoyt Byrd
"Allie was polite, professional and insightful. She made the transfer of my home and Autos to State Farm, painless and smooth as possible. I have known Cory Pack for a long time and I am not suprised of this high caliber associate. He does a wonderful job leading Cory Pack State Farm Agency. I Highly recommend Cory Pack and his team to anyone."
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Ronita Perez

February 10, 2025

5  out of  5
rating by Ronita Perez
"Cassady assisted me with getting my surety bond services renewed. She was efficient, friendly, and attentive to exceeding my needs and expectations! This is my second time using this agency and I would definitely recommend and use them again in the future! Thank you Cory Pack and all agents under this office. Your work is truly appreciated!"
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Brittin Tate

February 10, 2025

5  out of  5
rating by Brittin Tate
"The only time I've ever been on the phone with an insurance company without getting frustrated. Kyle was able to help me lower my premium while increasing my coverage at the same time. Excellent experience overall, I recommend you ask for Kyle."
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Mirna Quezada

February 10, 2025

5  out of  5
rating by Mirna Quezada
"Kyle was helpful, he successfully helped me out with my policy problem. He was very nice and polite."
We responded:
"Thank you so much for your review, Mirna! I'm thrilled the team and I could create a positive experience for you. If you have additional questions or concerns don't hesitate to reach out. Thank you again for your wonderful feedback! Cory"
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Chanin Martin

February 7, 2025

5  out of  5
rating by Chanin Martin
"I called with questions about an accident that happened to my daughter and Camille was so sweet and very reassuring. She explained everything I should expect from the other insurance and what would happen if they filed with State Farm. She then further helped with an issue I was having getting access to my ID cards on the app. I hung up feeling taken care of and less stressed. It eases my mind knowing I have caring, knowledgeable people to help when I need it. Thank you Camille."
We responded:
"Thank you so much for your wonderful review, Chanin! We're so glad to hear Camille was able to provide you with the reassurance and support you needed during such a stressful time. It's our goal to make sure our customers feel cared for and informed, and we're thrilled that Camille was able to ease your concerns. We truly appreciate your kind words, and we'll be here whenever you need us. Thank you again for choosing us, and for your support! Cory"
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Daniel Robbins

February 7, 2025

5  out of  5
rating by Daniel Robbins
"Kyle was great. He was pleasant to talk to, I did not feel pressured and was happy with the outcome. Gained a customer from Progressive today."
We responded:
"Thank you so much for your wonderful review, Daniel! We're thrilled to hear that Kyle provided you with such a pleasant experience and that you felt no pressure throughout the process. We're happy to welcome you as a new customer and are glad you're pleased with the outcome. If you ever need anything in the future, we're here to help. Thanks again for choosing us!! Cory"
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Milton Powell

February 6, 2025

5  out of  5
rating by Milton Powell
"When I need fast results I always ask for Jackie. She is very courteous and dependable. My experience has always been great with State Farm. I purchased my daughter a new car and needed an insurance ID card immediately so she could park on campus. I called Jackie and in less than 10 minutes Jackie emailed me a completed insurance ID with my daughter’s name on it. Problem solved"
We responded:
"Thank you for your wonderful review, Milton! We're so glad to hear that Jacke provided you with fast, courteous, and dependable service when you needed it most. Our goal is to make your experience smooth and hassle-free, and we're thrilled that Jackie was able to get your daughter's insurance ID card to you so quickly. Your support and loyalty mean so much to us, and we truly appreciate your kind words. If you ever need anything, don't hesitate to reach out. Thanks again! Cory "
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Debbie Byington

February 5, 2025

5  out of  5
rating by Debbie Byington
"Was able to update information with ease and Cassady was very friendly and helpful."
We responded:
"Thank you for the review, Debbie! We're so glad to hear that updating your information was a smooth process and that Cassady provided friendly and helpful service. Customer happiness is our top priority, and we appreciate your kind words. If you need anything, don't hesitate to reach out. Thanks again for your support! Cory "
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Shannon Hightower

February 5, 2025

5  out of  5
rating by Shannon Hightower
"Allie was so helpful. She saved our family quite a bit of money. Explained everything and was so patient as I worked through all the things I needed to get together to finalize the process. Glad to finally be back with an agent who is local and not just a 1800 number."
We responded:
"Thank you so much for your review, Shannon! It's great to hear Allie provided such helpful and patient service while guiding you through the process. Saving your family money and making sure you have a clear understanding of your coverage is exactly what we strive for. We're also glad to have you back with a local agent who can personally assit you whenever you need. If you have any questions, please reach out. Welcome back, and thanks again for your support. Cory"
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Dorothy Brady-Mays

February 5, 2025

5  out of  5
rating by Dorothy Brady-Mays
"Cassidy is awesome. She explained everything to me and gave me quotes on life insurance for me to get on. Told me how to get on the State Farm app to stay connected, printed out my insurance cards for this month and next month until I can get my State Farm app completed. She is the BEST."
We responded:
"Thank you, Dorothy! We're thrilled to hear that Cassady provided you with such an awesome experience. She truly goes above and beyond to make sure our customers have all the information they need, from explaining life insurance options to helping with the State Farm app. Give us a call if you need anything else. Thank you again for your kind words and for choosing us! Cory "
Profile photo of KATE MENDENHALL

KATE MENDENHALL

February 4, 2025

5  out of  5
rating by KATE MENDENHALL
"Professional, friendly, and knowledgeable service!"
We responded:
"Thank you for your wonderful review, Kate. It is always great to hear about the positive experiences our customers have with our team. Providing experienced, friendly, knowledgeable service is out goal, and we're glad we could meet your expectations. If you ever need anything, don't hesitate to reach out. We appreciate your support! Cory "
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Betsy V. Godina

January 31, 2025

5  out of  5
rating by Betsy V. Godina
"Jackie at State Farm is very professional and helpful!!!"
We responded:
"Thank you for your wonderful review, Betsy! We’re thrilled to hear that Jackie provided you with experienced and helpful service. She truly cares about our customers, and your kind words mean a lot. If you ever need anything, don’t hesitate to reach out. Thanks again for your support! - Cory Thank you, Betsy, for highlighting Cassidy's helpfulness at our office. We're delighted to know she's consistently provided you with great service. Our team values offering support that truly makes a difference for our customers. -Cory "
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Michael Purdy

January 29, 2025

5  out of  5
rating by Michael Purdy
"Called today to change a few things on my policy and talked to Cassidy! She was super nice and helpful! Answered all of my questions and then some! Thank you Cassidy for all your help!"
We responded:
"Thank you for your fantastic review, Michael! We're so glad to hear that Cassidy provided you with such helpful and friendly service. She truly goes the extra mile to make sure our customers have a positive experience. We appreciate your support and are here to help whenever you need it. Thanks again for your kind words! - Cory "
Profile photo of Crystal S.

Crystal S.

January 28, 2025

5  out of  5
rating by Crystal S.
"We would like to say Thank You to Kyle for helping us lower our insurance costs. We were able to add more coverage and still pay less than what we are currently paying with another company. Kyle was able to get us quotes quickly and explain the coverages. He made this easy without being pushing about any product. We listened to our needs/wants. We highly recommend reaching out to Kyle for all your insurance needs."
We responded:
"Thank you so much for your fantastic review, Crystal! We’re thrilled to hear that Kyle was able to help you lower your insurance costs while increasing your coverage. Providing clear explanations and a hassle-free experience is precisely what we strive for, and we’re glad Kyle made the process simple for you. Your recommendation means a lot, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! - Cory"
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Helen Dang

January 25, 2025

5  out of  5
rating by Helen Dang
"Me and my family have been dealing with rising cost of both auto and home insurance for the last few years. Cassady made the process so easy and gave us good quotes to save money. She’s been so helpful in answering any questions. I thought the process would be tedious and stressful but everything went well! I just want to thank her and everyone at State Farm for making this process easy and smooth."
We responded:
"Thank you so much for your excellent review, Helen! We’re pleased to hear that Cassady was able to make the process smooth and straightforward for you and your family. It’s amazing to know she provided helpful quotes and answered all your questions along the way. We truly appreciate your kind words, and we’re thrilled that things went so well. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing State Farm! - Cory"
Profile photo of Rita Mokarzel

Rita Mokarzel

January 24, 2025

5  out of  5
rating by Rita Mokarzel
"Truly enjoyed working with Camille at State Farm signing up for a life insurance policy. Camille was very friendly, professional and very knowledgeable about coverages. It was very easy doing business with State Farm. Thank you."
We responded:
"Thank you so much for your wonderful review, Rita! We’re thrilled to hear that Camille provided you with such a friendly, experienced, and knowledgeable experience while setting up your life insurance plan. We strive to make the process simple and seamless, and we’re so glad you enjoyed working with us. If you have questions or need further assistance, don’t hesitate to reach out. Thank you again for trusting us to help you with your insurance needs! - Cory"
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Ravin Werthen

January 23, 2025

5  out of  5
rating by Ravin Werthen
"He was nice and listened to me carefully and made a plan that works for me."
We responded:
"Thank you so much for your kind review, Ravin! We’re thrilled to hear that you had such a positive experience and that he took the time to listen carefully and create a plan personalized to your needs. Providing personalized service is what we strive for, and we’re so glad we could help. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! - Cory"
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Sydney Helms

January 23, 2025

5  out of  5
rating by Sydney Helms
"My experience here has been great ever since I moved to Texas. Kyle is always on top of it and responds promptly. He is very thorough and makes sure I understand everything involved with my policies. It has been very hassle/stress free working with him which I very much appreciate!"
We responded:
"Thank you so much for your wonderful review. Sydney! We’re thrilled to hear that your experience has been so positive since moving to Texas. Kyle truly goes above and beyond to provide prompt, thorough, and stress-free service, and we’re glad to know he’s been able to help you feel confident and informed about your coverage. Your kind words mean a lot to us, and we’re here when you need assistance. Thanks again for choosing our team! - Cory"
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Phoebe Howard

January 17, 2025

5  out of  5
rating by Phoebe Howard
"Kyle Harrison is an excellent insurance agent. When I first inquired about auto and renters insurance, he provides quick quotes, and clear explanations on everything, with no pressure when I needed to wait. Months later, he seamlessly picked up where we left off and made the whole process easy. Kyle's calm, friendly demeanor and efficiency made getting insurance a breeze. He was professional, yet laid-back, and gave clear guidance throughout. Highly recommend working with Kyle from Kyle!"
We responded:
"Thank you so much for your thoughtful and detailed review, Phoebe! We’re thrilled to hear that Kyle provided such outstanding service, from delivering quick and precise quotes to making the entire process smooth and stress-free when you were ready. His calm, friendly demeanor and professionalism are qualities we’re proud of, and it’s wonderful to know they made your experience so positive. Your recommendation means the world to us! If you ever need anything, we’re here to help. Thanks again for your kind words and support! - Cory"
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Sami Roukissy

January 16, 2025

5  out of  5
rating by Sami Roukissy
"Kyle was so helpfull. He explained all the details."
We responded:
"Hi Sami, we truly appreciate your kind review. Kyle and our team strive to provide outstanding service to all our customers, so we are thrilled to hear that he was attentive and helpful. Next time you need us please do not hesitate to reach out. We are happy to assist you! -Cory"
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Douglas

January 10, 2025

5  out of  5
rating by Douglas
"Kyle worked with me to get some quotes on new vehicles I was looking to purchase. Very professional and great communication!"
We responded:
"Thank you so much for your fantastic review, Douglas! We’re thrilled that Kyle provided experienced service and good communication while helping you with quotes for your new vehicles. It’s our goal to make the process smooth and straightforward. If you have additional questions or need further assistance, we’re here to help. Thanks again for your support! - Cory"
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Alma Morales

January 10, 2025

5  out of  5
rating by Alma Morales
"Thank you Camille for making my payment experience a pleasant one. Your cheerful attitude made a difference."
We responded:
"Thank you so much for your kind words, Alma! We’re thrilled that Camille made your experience pleasant with her cheerful attitude. We aim to provide friendly and efficient service, and it’s wonderful to know she made a positive difference. If there’s anything else you need, we’re here to help. Thanks again for your support! - Cory"
Profile photo of Stephen L.

Stephen L.

January 9, 2025

5  out of  5
rating by Stephen L.
"Cory Pack’s office are a stellar group of people. Camille, who is one of Cory's employees, is an awesome and helpful person. She helped me with my updates/additions, and even took the time, without hesitation, to answer some of my questions. Camille, thank you!!!"
We responded:
" Thank you so much for your fantastic review, Stephen! We’re thrilled that Camille provided you with such helpful and attentive service. She truly embodies the commitment to excellent customer care our team strives for daily. Your kind words mean the world to us, and we’re so glad you had a positive experience with us. Please don't hesitate to reach out if you have additional questions or need further assistance. Thanks again for your support! - Cory"
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Carmen

January 8, 2025

5  out of  5
rating by Carmen
"Got a quote for my vehicle and Allie was the person helping me and she was vary fast and helped me understand everything that needed to be understood . When I told her I’d give her a call back She was kind enough to call me the next day to see if I was still interested and when I told her yes she was worked vary efficiently to make sure we got what we needed. ☺️"
We responded:
"Thank you so much for your kind review, Carmen! We’re thrilled that Allie provided you with fast, efficient, and helpful service. She takes pride in making sure our customers understand their options and feel supported throughout the process. We’re so glad you had a positive experience and appreciate your support for us. If you have additional questions or need assistance, please reach out. Thanks again for choosing us! - Cory"
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Skye Sevcik

January 7, 2025

5  out of  5
rating by Skye Sevcik
"Kyle was awesome! Highly recommend."
We responded:
"Thank you so much for your kind review, Skye! We’re thrilled that Kyle provided you with such an excellent experience. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your support! - Cory"