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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hunter Leger

June 24, 2026

5  out of  5
rating by Hunter Leger
"Cassidy is a Rock Star! We had to go in and update our home, car, and life insurance, she was knowledgeable and caring. This is the office to use."
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Kayden Sankey

June 22, 2026

5  out of  5
rating by Kayden Sankey
"Preston was awesome to work with, helped me switch from a competitor!"
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Michael Whaley

June 22, 2026

5  out of  5
rating by Michael Whaley
"Johana was very helpful in providing insurance estimates on homes I was interested in."
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Almalood

June 20, 2026

5  out of  5
rating by Almalood
"Was with State Farm then left only to return. Their service, attention to customer needs and prices have yet to be matched against 3 other big names I would rather not mention. Preston at Cory Pack office has gone over and beyond to get us the best coverages and rates to meet our needs. Cory Pack himself will get on call to assist where needed"
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okd v

June 20, 2026

1  out of  5
rating by okd v
"When I was in an accident (no fault, years ago now) they didn't help at all. They made me deal with the other drivers insurance directly for everything related to the claim, even though I was hospitalized and sustained serious injuries. Now I hear they are did the same thing to someone else I know, which motivated me to write this review.

Terrible. Snake in the grass.

---
Edit: i am absolutely certain it was cory pack"
We responded:
"It seems that you were not a customer in my agency but I will still apologize for your claims experience with State Farm. I put a tremendous amount of effort into helping all of the customers in my agency with all of their insurance questions. I am sorry that you suffered serious injuries and were not assisted adequately during your process. It definitely isn't the way I have built the strong agency I run. Cory "
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Maggie Hood

June 19, 2026

5  out of  5
rating by Maggie Hood
"I am very satisfied with the service, especially from Johana Galvan, who provided detailed information and a good price, answered all my questions, and was very kind and patient. I highly recommend them."
We responded:
"Maggie, thank you so much for your amazing review! We’re thrilled you were very satisfied with the service, especially the help from Johana Galvan. It means a lot that she provided detailed information, answered all your questions, and was kind and patient. We truly appreciate your recommendation! Cory"
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Ricardo Valera

June 19, 2026

5  out of  5
rating by Ricardo Valera
"Excellent service—very good customer care, good communication, and a very friendly approach. Joana Galvan is an excellent agent. It was a great experience; I recommend it 100%, and the prices are good."
We responded:
"Ricardo, thank you for taking the time to leave such a positive review. We’re delighted to hear about the great customer care, communication, and friendliness—and that Joana was able to help. We appreciate your trust and your 100% recommendation! Cory "
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K Noel

June 19, 2026

1  out of  5
rating by K Noel
"I've been with them for over a year, maybe longer, and I can never get a straight answer. Every time I call, they have to contact their billing department or someone else before they can help.

Cassidy is consistently rude on the phone, which is one of the main reasons I'm switching providers. Everyone else I've dealt with there has been pleasant, but the overall experience has been frustrating.

I would recommend getting quotes elsewhere from a company that can answer your questions directly and provide better customer service. I won't be using them again in the future."
We responded:
"Nancy, I sincerely apologize for the experience you had with my office. Over the past 17+ years I have strived to focus on providing excellent customer service to all of our customers. It is unfortunate that the billing issue caused so much frustration, and we could not provide you with a more helpful explanation. I appreciate your feedback and I will utilize the information to continue to improve my office processes. Again, I apologize for failing to meet your expectations. Cory"
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Parker Isely

June 18, 2026

5  out of  5
rating by Parker Isely
"Jack was a huge help very short and simple. Also very polite kind and friendly."
We responded:
"Thank you, Parker! I’m happy Jack could be a huge help. I appreciate your feedback. Cory"
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Peggy House

June 11, 2026

5  out of  5
rating by Peggy House
"Kyle was very kind and a pleasure to talk to. He was able to save me alot of money on my insurance. Thank you Kyle. He knew all about what I needed because insurance is not my thing. He was able to help me by explaining it to me and not giving me thing I don't need. I recommend Kyle if you need a good agent for insurance."
We responded:
"Peggy, thank you so much for the wonderful review! I’m really glad Kyle could help you feel confident about your insurance and save you money. It means a lot that you felt supported and didn’t feel pressured into anything you didn’t need. Please feel free to reach out anytime—I’m always here to help! Cory"
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Sangita Gajurel

June 10, 2026

5  out of  5
rating by Sangita Gajurel
"Allie and johana and Casandra all of them are so helpful.. They take their time to explain everything."
We responded:
"Thank you for your kind words, Sangita! We’re glad to hear that Allie has been so helpful and welcoming. She takes the time to explain things clearly and make sure things are understood. We appreciate you sharing your experience and look forward to assisting you whenever needed! – Cory"
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naomi miranda

June 8, 2026

5  out of  5
rating by naomi miranda
"Hello Folks, I have had insurance with State Farm for two years and my favorite rep is Cassidy Hanson! She is knowledgeable and will offer the best route for your budget. I am a single mom and have received the best care from this group. Cassidy always has a kind word and makes me feel like I am part of the family. I continue to do business with State Farm for the prices and the great care that’s put in to every call, concern, or inquiry I may have. Please choose State Farm you wont regret it. You will find Cassidy’s information in the picture I shared."
We responded:
"I'm thrilled to hear about your positive experience with Jackie. Our team is committed to providing comprehensive and clear information while being kind and patient. I am glad to hear you were able to explore all possible avenues for benefits and a good plan for you. Thank you for choosing to work with us, and we're excited to continue serving you! -Cory"
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Rachel Mota

June 6, 2026

5  out of  5
rating by Rachel Mota
"Ive been shopping for lower insurance that had different scenerios. Kyle assisted me with my questions and my concerns. He provided options, quotes and answers to my questions. I am greatly appreciative of his patience and help. Shopping for insurance can be stressful but felt at ease speaking with Kyle. Thank you for making the experience easy!"
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Marcelo Rodriguez

June 5, 2026

5  out of  5
rating by Marcelo Rodriguez
"Kyle has been extremely helpful and on top of that after years. I finally am paying a decent prize for my car insurance."
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Edlyn Laco

June 4, 2026

5  out of  5
rating by Edlyn Laco
"I had a great experience working with Kyle at Cory Pack State Farm. Throughout the entire process, Kyle was incredibly patient, knowledgeable, and professional. I asked a lot of questions, and he never seemed frustrated or rushed. Instead, he took the time to thoroughly explain everything, making sure I understood my options and felt comfortable with my decisions.

What stood out most was his transparency and willingness to help. He was honest, detailed, and made the insurance process much easier to navigate. It’s rare to find someone who is both highly knowledgeable and genuinely focused on providing excellent customer service.

I highly recommend Kyle and the Cory Pack State Farm team to anyone looking for insurance assistance. Thank you for making the experience such a positive one!"
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Ilya Golub

June 1, 2026

5  out of  5
rating by Ilya Golub
"I was helped by Devin at Cory Pack State Farm Insurance this afternoon. She understood exactly what I needed and the urgency involved, so she went ahead and took care of my situation in a fast and courteous manner. Great costumer service."
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Faded

May 28, 2026

5  out of  5
rating by Faded
"Preston was 10/10 and took his time explaining & showing outstanding patience for any and all concerns I had. He's straight forward and overall a great guy to talk too! State farm's competitiveness is on a whole other level and highly appreciated!"
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Joshua Dao

May 28, 2026

5  out of  5
rating by Joshua Dao
"I had a great, seamless experience working with Kyle Harrison while setting up home insurance for my first home. I never felt pressured or pushed in any direction. I would highly recommend him to anyone looking for insurance and wanting a straightforward, hassle‑free process."
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Stacey Romo

May 13, 2026

5  out of  5
rating by Stacey Romo
"Cory and Kyle are both hands down the best in the business. They are so helpful anytime I’ve needed them. Can’t recommend enough!!"
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Vincent Acevedo

May 8, 2026

5  out of  5
rating by Vincent Acevedo
"I keep it local with Cory Pack State Farm. They're responsive, professional, helpful and considerate. Cassady has been a supurb agent and I am very happy with the help I receive from her and the agency. I recommend them to anyone looking for insurance."
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Gilbert Uribe

May 1, 2026

5  out of  5
rating by Gilbert Uribe
"very kind and professional agents"
We responded:
"Thank you so much for the 5 star review and your kind words. We appreciate you! Cory "
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Kazandra Chavez

April 30, 2026

5  out of  5
rating by Kazandra Chavez
"Very patient & just wonderful service from start to finish! He can get you right and try whatever he can to meet with your expectations! a great business man"
We responded:
"Kazandra, thank you for your feedback. We’re pleased to hear you found our service patient, thorough, and supportive throughout the process. We appreciate your trust and your recommendation! Cory"
Profile photo of Keith Texada (MAD DOG-KT)

Keith Texada (MAD DOG-KT)

April 29, 2026

5  out of  5
rating by Keith Texada (MAD DOG-KT)
"I was well taken care of by Kyle! He made everything smooth and easy! Corey has a fantastic team!"
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perry texada

April 29, 2026

5  out of  5
rating by perry texada
"My name is Keith Texada and I was well taken care of by Kyle in guiding me through getting Life Insurance. He was knowledgeable about what was best for me and made it easy to choose. Corey has a great team!"
We responded:
"Keith, thank you for taking the time to share your experience. We’re pleased to hear Kyle was knowledgeable and helped you choose the right life insurance coverage with ease. We truly appreciate your trust—and your compliments to Kyle and our team! Cory"
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SistahSunshine

April 28, 2026

5  out of  5
rating by SistahSunshine
"Cory Pack has been my agent for 11 years. The office is about 45 mins and a few cities away from my home, but they responded "best & first" when I conducted an online insurance search all those years ago.

I've been satisfied overall with Cory's team, who have always been professional & personable in response to my coverage/billing questions & concerns.

Although I'd considered switching to an office closer to me in recent years, I've remained one of Cory Pack's loyal customers, because...

Old school rapport & trust with a customer service representative is something that I highly value. In this case, the credit for Pack's office goes to Cassady.

Cassady is both confident & down-to-earth (aka human🙂), someone who seeks answers & solutions beyond the basic, easiest responses that often end up dead-ending a customer-first resolution. More options that are a little "below the surface," are found by reps who take the time to look.

Thanks for "looking out" & seeking the answers & solutions on my behalf, Miss Cassady, & Cory Pack for years of being my agent!

🌟🌟🌟🌟🌟"
We responded:
"Thank you for the 5-star rating! We truly appreciate your support and look forward to continuing to serve you. Cory"